news business team new2 1200DUO Business Services Team from left to right: Lisa Back, Julie Grant, Eric West, and Sherry Selby

Lisa Back and Julie Grant join Eric West and Sherry Selby to form a team serving the telecommunications needs of businesses in all communities DUO Broadband serves. Lisa brings twelve years of customer service experience and Julie Grant, with four years in customer service, will focus on the expanding markets of Albany, Burkesville, Campbellsville, Columbia, and Liberty.

Julie and Lisa join Business Account Manager, Sherry Selby, a 15-year DUO Broadband veteran, who serves Campbellsville but provides assistance in all markets as needed. Eric West, Director of Business Operations with 22 years experience, rounds out the team and focuses on Russell County. The Business Support Team has the resources and flexibility to provide professional, knowledgable service for all DUO Broadband business customers.

Supporting Local Businesses

DUO Broadband's high quality fiber optic broadband supports Internet, data and business phone communications that is crucial for today’s successful business operations.

As part of our ongoing efforts to help support a prosperous business climate we sponsor all Chambers of Commerce in the areas we serve. Currently we sponsor Chambers of Commerce in Adair, Cumberland, Casey, Clinton, Taylor, and Russell counties. DUO Broadband has been providing advanced telecommunications services to the communities and business districts in our service area for over 65 years.

taylor chamber image002 1200px

taylor county chamber

 

 

 

Recently we gathered to honor Dean Roy's retirement after 30 years with DUO Broadband. We wish Dean a long and happy retirement!

Dean and tom 1200Dean pictured with DUO Broadband CEO, Tom Preston.

On December 23, 2021 DUO Broadband held our annual Christmas party and recognized employee milestones with our annual Service Awards:

jan22 gigamesh 1200

Maybe you’ve noticed your WiFi signal isn’t as strong in certain areas of your home or business. Even with the most advanced routers, some places are just too large or have too many obstacles that may block the signal (a brick or stone fireplace or block wall, for example). What can you do if your WiFi signal doesn’t reach all the places you need it to? The answer is to extend your network.

There are two ways to extend your WiFi network:

jan22 wifi optimize 1200

Now is a good time to evaluate and freshen up your WiFi network. Maybe you added some new smart home devices, like security cameras or a home monitoring system. Maybe your family has more personal devices or you’ve finished that den or home gym in the basement and you need to improve your WiFi signal to reach everywhere.

Luckily it doesn’t have to be difficult to make your WiFi network the best it can be. We can help. The first thing to consider is your equipment; where is it placed in your home and how old is it? 

Equipment Location Matters

ciq bandwidth news 1200

How to test your bandwidth

The YOUDUO app has many features to give you ease of control over your WiFi network and the devices that connect to it. Another useful feature is the Bandwidth Test, which allows you to measure the bandwidth connection coming into your router from DUO Broadband.

What exactly is bandwidth and why do I want to measure it?

NEW CUSTOMER SURVEY

NEW CUSTOMER SURVEY

Help us improve customer service.

Help us improve customer service.